Support
Specific to bidding over the internet and troubleshooting online auctions.
Online Bidding
- Can I transfer my previous buying history to the new bidding system?
- How will I know if my registration has been approved?
- I didn’t receive the verification email or SMS. What should I do?
- Will I know if I'm outbid?
- How do I create a new bidding account?
- Why do I need to create a bidding account?
- I registered but can't place a bid. What's happening:
- I can log in, but I don’t see any auctions to bid in. Why?
- Can I use my phone or tablet to bid?
- Do I need to register separately for each auction?
- Why is my registration still pending?
- How will I know when I'm approved to bid?
- I created an account - why can't I bid yet?
- My password isn't working - how do I reset it?
- I didn't get my verification email. What should I do?
- Why do I need to verify my email and mobile number?
- How do I register to bid online?
- I'm having trouble resetting my password
- How do I pay for items I’ve won?
- What is my online bidding limit and can I increase it?
- When can I start placing bids online?
- How does absentee bidding work?
- Can I bid live during the auction?
- How can I track the lots I’ve bid on?
- What should I do if I have connection issues?
- Is there a cost to register?
- Who do I contact if I need help?
- Can Abbeys register me over the phone?
- I can’t log into my account—what should I do?
- Can I register to bid after the auction has started?
- Why was my registration declined?
- My registration is pending. What does that mean?
- Does creating an account automatically register me to bid?
- How do I reset my password?
- Can more than one person use the same email to register?